Dear XXX,
I am James,one colleague of XXX(离职同事英文名),sorry to inform you that XXX had quited the job for personal reasons, hope he/she will find a good job soon. From now on, I will serve you instead of him/her,if any questions or interests of our products, please do not hesitate to contact me, I am always at your service.
Best regrds,
James
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